FNQ NATURE TOURS RESPONSE TO CORONAVIRUS (COVID-19)
Dear Valued Customers,
Firstly we would like to thank you for your support and understanding in these difficult and unprecedented times.
Due to the evolving COVID-19 global pandemic, FNQ Nature Tours has restructured our cancellation policy with flexible and necessary changes to our trips and to the booking conditions that apply to those trips, effective immediately. Please follow the below link to our Terms and Conditions.
Following the easing of restrictions in Queensland, we are proud to announce that FNQ Nature Tours will re-open for private tour bookings from 15TH June 2020. Due to current government Social Distancing regulations, FNQ Nature Tours is unable to offer SHARED TOURS until further notice.
EXISTING SHARED TOURS
FNQ Nature Tours will honour all existing shared tour bookings scheduled to depart in the 2020 season. All shared tours will be upgraded as ‘private tours’ as no additional cost to our customers, we’re here for you!
ON TOUR WITH US IN 2020
FNQ Nature tours will maintain the highest level of hygiene and cleaning among our guiding and operational practices including our vehicles. We encourage the same principles be applied by our customers.
- FNQ Nature Tours will not supply drink bottles until further notice however our vehicles will be equipped with a water station.
- FNQ Nature Tours will not supply face towels until further notice. We always carry on board hand sanitiser and our vehicles will be sanitised after every journey COVID-19 is an evolving situation and we will continue to plan and adapt as circumstances change, our staff will stay up to date with current advice and guidelines.
Now for the good news, FNQ Nature Tours are experts in tailoring ‘Small Group” experiences and we will endeavour to create a stress free, unforgettable experience for all guests traveling with FNQ Nature Tours in 2020.